DHS Office of the Immigration Detention Ombudsman (OIDO)

What It Was
A national awareness campaign to help detainees and their families navigate the U.S. immigration detention system.

What We Did
Led creative direction across channels including print, TV, infographics, and a multilingual visual guidebook. Directed a shoot inside a DHS detention facility to build an authentic, human-centered image library for the campaign.

Why It Matters
This project turned government information into something more accessible, compassionate, and usable. It showed how design can create clarity in the most complex moments.

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A-SPAN: Sorry Not Sorry