Most feedback is not about design. It is about fear. Fear of internal pressure. Fear of being wrong. Fear of change.

The best designers I know are not the loudest in the room. They listen first. I was reminded of this recently watching teams rush to solutions before sitting with the real problem.

Digital empathy is a competitive edge. Design that respects attention earns trust and better outcomes.

Downtime costs businesses trust and revenue. Learn why reliable websites are as much about empathy as they are about technology.